latentbrief
Back to news
General1h ago

Patients Want Human Oversight in Healthcare AI

Healthcare IT News1 min brief

In brief

  • Patients are frustrated with artificial intelligence in certain healthcare workflows.
  • Researchers say health systems should focus investments where buy-in is already established.
  • 52% of patients are comfortable with AI used for administrative tasks like scheduling.
  • Patients want human oversight in healthcare AI, especially in billing and diagnosis, with 47% of respondents saying a human representative is key to building their comfort with medical billing AI, and now healthcare providers will need to adapt to these changing patient expectations.

Read full story at Healthcare IT News

More briefs