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Alibaba to Combine AI and eCommerce

PYMNTS.com1 min brief

In brief

  • Alibaba plans to integrate its Qwen artificial intelligence platform and online marketplace Taobao.
    • This will let consumers browse and purchase items via the Qwen app by talking with the AI agent.
  • The change will give Qwen access to over 4 billion products, managed by a skills library that can handle logistics and offer recommendations based on order history.
    • This move underlines a gap between Chinese and Western online shopping platforms.
  • Alibaba's move into AI-fueled eCommerce will change how people shop online.

Terms in this brief

Qwen
An artificial intelligence platform developed by Alibaba that integrates with their online marketplace Taobao to enable AI-driven shopping experiences through voice interactions.

Read full story at PYMNTS.com

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