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Launch2h ago

Amtrak Embraces Artificial Intelligence

Route Fifty1 min brief

In brief

  • Amtrak is using artificial intelligence to modernize its operations.
  • The company had 35 million passengers last year.
    • It is improving ticket reservations and other processes.
  • Amtrak needs good data and effective change management to make this work.
  • The company has already made some changes.
    • It has consolidated its human resources and supply chain databases.
    • This helps the company make better decisions.
  • The company will continue to use technology to improve its operations.
    • It wants to make life easier for its thousands of employees.
  • Amtrak will keep working to modernize its systems and improve productivity.

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