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Research1h ago

Workers Spend 6 Hours a Week Fixing AI Mistakes

Business Insider1 min brief

In brief

  • Workers spend an average of 6.4 hours a week fixing mistakes made by artificial intelligence.
    • This extra work is called "botsitting" and it includes feeding context to AI, checking outputs, and debugging mistakes.
  • The workers surveyed use AI at work and say it makes them more productive, but their organizations are not performing significantly better.
  • The burden of botsitting is taking a toll on employee morale and may lead to workers looking for another job.
  • Workers who spend a lot of time botsitting are more likely to be looking for a new job.
  • More companies will have to address this issue to prevent employee burnout.

Terms in this brief

botsitting
The practice where employees manually correct errors made by AI systems in their work. This includes providing context to AI, reviewing its outputs, and fixing mistakes, which can be time-consuming and affect job satisfaction.

Read full story at Business Insider

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