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Companies Struggle with AI Investment Returns

Harvard Business Review1 min brief

In brief

  • Most companies that invest in AI do not see a good return on their investment.
  • A survey found that 88% of organizations use AI in at least one business function, but only 39% report any impact on their earnings.
  • The impact of AI on earnings is usually small, less than 5%.
  • Many companies, 60%, generate no material value from their AI investments.
    • It takes two to four years to see a satisfactory return on a typical AI use case.
  • Only 5% of companies create substantial value from AI at scale.
  • As companies continue to invest in AI, they will look for ways to improve their returns.
  • They will try to find new ways to use AI to make more money.

Read full story at Harvard Business Review

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